top of page

Privacy policy between ZAi-Fi & its Users

Effective Date: 06/08/2024 

ZAi-Fi (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you use our services. By using our services, you agree to the terms outlined in this policy.

1. Introduction 

This Privacy Policy applies to all users (“you,” “your”) of ZAi-Fi’s services. We value your privacy and are committed to maintaining the confidentiality of the personal information you share with us.

2. Information We Collect 

Personal Information: 

  • Name, email address, contact details, and other information you provide when you create an account or use our services. 

  • Data you input or share with us while using our services, including any information provided during interactions with our AI-driven solutions. 

Non-Personal Information:  

  • Technical data such as IP addresses, browser types, and usage patterns collected through cookies and similar technologies. 

3. How We Use Your Information 

We use your information to: 

  • Provide and improve our services, including delivering customized AI-driven solutions tailored to your business needs. 

  • Communicate with you, including sending updates, responding to inquiries, and providing customer support. 

  • Conduct internal analytics and research to enhance our service offerings, but only with your explicit consent

4. Confidentiality of Service Delivery 

At ZAi-Fi, we use advanced AI technologies to deliver tailored solutions for your business. The specific AI platforms and tools we use are part of our proprietary methods and remain confidential. We ensure that all data processed through our services is handled with the utmost care and is used solely for the purposes outlined in this policy. 

5. Sharing Your Information 

We may share your information with: 

  • Third-Party Service Providers: To facilitate service delivery (e.g., cloud storage, payment processing) under strict confidentiality agreements. 

  • Legal Compliance: If required by law, we may disclose your information to comply with legal obligations or respond to lawful requests by public authorities. 

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity under the same privacy protections. 

6. Data Security 

We implement robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. This includes: 

  • Encryption of sensitive data during transmission. 

  • Regular security audits and updates to our systems. 

  • Access controls to ensure that only authorized personnel can access your data. 

7. Your Rights and Choices 

You have the right to: 

  • Access and Correct: Request access to your personal data and correct any inaccuracies. 

  • Data Portability: Obtain a copy of your data in a structured, machine-readable format. 

  • Opt-Out: Opt-out of certain data uses, such as receiving marketing communications. 

  • Data Erasure: Request the deletion of your data, subject to legal or contractual obligations. 

8. Cookies and Tracking Technologies 

ZAi-Fi uses cookies to enhance your user experience. Cookies are small files placed on your device that help us understand your usage patterns and preferences. You can manage your cookie preferences through your browser settings. ​

9. International Data Transfers 

If ZAi-Fi transfers your data internationally, we ensure it is protected with the same level of security and confidentiality as required by applicable laws. 

10. Retention of Your Information 

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once your data is no longer needed, it is securely deleted or anonymized. 

11. Children’s Privacy 

ZAi-Fi’s services are not directed towards children under the age of 18. We do not knowingly collect personal data from minors. If we learn that we have inadvertently collected such information, we will take steps to delete it.

12. Changes to This Privacy Policy 

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the effective date. We encourage you to review this policy periodically to stay informed about how we protect your data. 

13. Contact Information  

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us at: 

​

ZAi-Fi 

Chennai, India 

Email: contact@zai-fi.com 

Phone: +91 63859-21669 

Acknowledgment   

By using ZAi-Fi’s services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. 

bottom of page